venatrixytrix - Professional Financial Spreadsheet Management Platform

1 Information We Collect

When you visit our spreadsheet financial management platform, we collect various types of information to provide you with the best possible service. This includes personal details you voluntarily provide when creating accounts, uploading financial documents, or contacting our support team.

Data Category	Examples	Purpose
Account Information	Name, email, phone number	Account creation and authentication
Financial Data	Spreadsheet uploads, transaction records	Service provision and analysis
Usage Analytics	Feature usage, session duration	Service improvement
Device Information	IP address, browser type	Security and compatibility

We automatically gather technical information about your device and browsing patterns. This helps us understand how people interact with our platform and identify areas for improvement. Your financial spreadsheets and calculations remain entirely under your control.

2 How We Use Your Information

Your data serves several important functions within our platform ecosystem. We process this information to deliver our core spreadsheet management services, enhance security measures, and personalise your experience based on your financial management preferences.

Processing and analyzing your financial spreadsheets using our proprietary algorithms
Generating personalised insights and recommendations for your financial data
Communicating important updates about your account or our services
Detecting and preventing fraudulent activities or security breaches
Improving our platform features based on aggregated usage patterns
Providing customer support and resolving technical issues

Important: We never sell your personal financial data to third parties for marketing purposes. Your spreadsheet content and calculations are processed locally within our secure Australian servers.

3 Information Sharing and Disclosure

venatrixytrix maintains strict controls over data sharing. We only disclose your information in specific circumstances that are necessary for service delivery or legally required under Australian privacy legislation.

Our trusted service providers may access certain data to help us deliver our services. These include cloud hosting providers, email delivery services, and payment processors. Each partner operates under strict confidentiality agreements and can only use your data for the specific services they provide to us.

We may disclose information if required by Australian law, court orders, or regulatory authorities. This includes situations involving fraud investigations, tax compliance, or other legal proceedings where disclosure is mandated.

In the unlikely event of a business acquisition or merger, your data would be transferred to the acquiring entity under the same privacy protections outlined in this policy.

4 Your Privacy Rights

Under Australian Privacy Principles and the Privacy Act 1988, you possess significant rights regarding your personal information. We've built our platform to make exercising these rights straightforward and accessible.

Access Your Data

Request a complete copy of all personal information we hold about you, including your financial spreadsheets and usage history.

Correct Inaccuracies

Update or correct any personal information that is outdated, incomplete, or inaccurate in our records.

Delete Your Account

Request permanent deletion of your account and associated data, subject to legal retention requirements.

Restrict Processing

Limit how we process your information while maintaining basic account functionality and security.

To exercise these rights, simply contact our privacy team using the details provided at the end of this policy. We'll respond within 30 days and guide you through the process. Some requests may require identity verification to protect your account security.

5 Data Security and Protection

Security forms the backbone of our platform architecture. We employ multiple layers of protection to safeguard your financial information, from encrypted data transmission to secure server infrastructure hosted within Australia.

All data transmissions use TLS 1.3 encryption, while stored data is encrypted using AES-256 standards. Our servers undergo regular security audits and penetration testing by independent cybersecurity firms. Access to your data is restricted to authorised personnel who require it for specific job functions.

Your Role in Security: We recommend using strong, unique passwords and enabling two-factor authentication. Never share your login credentials, and always log out when using shared computers or public devices.

Despite our comprehensive security measures, no online service can guarantee 100% protection. We monitor for suspicious activities continuously and will notify you promptly if we detect any unauthorised access to your account.

6 Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services or comply with legal obligations. Different types of data have varying retention periods based on their purpose and regulatory requirements.

Account information: Retained while your account remains active, plus 7 years after closure for compliance purposes
Financial spreadsheet data: Deleted 90 days after account closure unless you request earlier deletion
Support communications: Retained for 3 years to maintain service quality and resolve future issues
Usage analytics: Anonymised and retained indefinitely for service improvement purposes

When you delete files from your account, they're immediately removed from our active systems. However, backup copies may persist for up to 90 days as part of our disaster recovery procedures. After this period, all copies are permanently destroyed.

7 International Data Transfers

venatrixytrix primarily processes and stores data within Australia to ensure compliance with local privacy laws. However, some of our service providers operate internationally, which may require transferring certain data outside Australia.

When international transfers occur, we ensure adequate protection through various mechanisms including standard contractual clauses, adequacy decisions, or certification schemes. These legal frameworks provide equivalent privacy protections to those available under Australian law.

You can request information about specific international transfers that affect your data by contacting our privacy team. We maintain records of all cross-border data flows and the protective measures in place.

8 Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance your browsing experience and provide personalised functionality. These small data files help us remember your preferences, maintain your session, and analyze platform usage patterns.

Essential cookies are necessary for basic platform operations and cannot be disabled without affecting core functionality. Analytics cookies help us understand user behavior and improve our services. You can control non-essential cookies through your browser settings or our cookie preference center.

We also employ pixel tags and web beacons in our email communications to track delivery and engagement rates. This helps us improve our communication effectiveness and ensure important messages reach you successfully.

9 Changes to This Privacy Policy

Privacy regulations and our business practices evolve over time. We review and update this policy regularly to reflect these changes and ensure continued compliance with Australian privacy laws.

When we make significant changes, we'll notify you through email or prominent notices on our platform at least 30 days before the changes take effect. Minor updates, such as clarifications or contact information changes, may be implemented without advance notice.

We encourage you to review this policy periodically, especially before sharing sensitive financial information or using new platform features. Your continued use of our services after policy updates indicates acceptance of the revised terms.

Privacy Policy